Key point · Article 12
Communication channel with authority
Unless otherwise provided for, the notifications provided for in RJCS, in the Regulation or in the Annexes are made through the electronic platform.
Start without complicating
Four practical actions.
- 01
Map mandatory communications
- 02
Set authorized profiles and substitutes
- 03
Prepare information and documents before deadline
- 04
Store receipts and authority response
Proof
Which should be recorded.
- Communication matrix and deadlines
- Profiles and authorizations
- Copies of the items submitted
- Delivery receipts and notifications
Warning
Avoid common mistakes.
- Do not use common email when the platform is the required channel.
- Do not share credentials between users.
- Do not consider communication completed without proof.
Frequently Asked Questions
Two straight answers.
Are all communications on the platform?
It is the general rule, unless there is legal or regulatory provision to the contrary.
Can there be automated communications?
Yes. The Regulation allows automated mechanisms, including API, subject to the technical instructions made available.
Primary source
Regulation No. 756/2026 of 22 June
Information guide. Confirm the official text, notifications received and published technical instructions for the specific case.